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Privacy Policy
Who we are
Rose Business Admin Support (registered as Empty Rose Ltd) provides remote business administration, bookkeeping and document support services to small business owners. For the purposes of data protection law, we are the controller of the personal data described in this notice. Contact: office@rosebusinesssupport.com
What information we collect
Depending on the services you engage us for, we may collect and process: your contact details (name, email, phone, business address); business and financial information needed to carry out admin, bookkeeping or document tasks on your behalf (for example bank statement data, invoices, client lists, diary and correspondence content); and any other personal data contained within the documents, emails or systems you give us access to in order to deliver our services. Our website also uses cookies to help it function properly and to understand how visitors use the site (for example, essential, analytics and marketing cookies). You can manage your cookie preferences at any time using the cookie settings banner on our website.
Why we use your information, and who we share it with
We process your information to perform the services set out in our Client Service Agreement with you, and to meet our own legal and accounting obligations such as tax and record-keeping requirements. Where we contact you about our services more generally, we do so on the basis of legitimate interest.
We do not sell or share your information with third parties for marketing purposes. Your information may be held using reputable cloud storage, email and software tools that we use to deliver our services, and may be accessed by our insurer or professional advisers where necessary. We do not use sub-contractors to carry out your work.
We retain your information for the duration of our working relationship, and for up to six years afterwards where required to keep financial or tax records under UK law. We take reasonable technical and organisational measures to protect your information, including password-protected and encrypted storage and access controls on our business accounts.
Your rights: under UK GDPR, you have the right to access the personal data we hold about you, ask us to correct inaccurate data, ask us to delete your data where applicable, restrict or object to certain processing, and request that your data be provided to you or another organisation in a portable format. To exercise any of these rights, contact us at office@rosebusinesssupport.com.
How to complain: if you have concerns about how we have handled your personal data, contact us at office@rosebusinesssupport.com marking your message "Data Protection Complaint". We will acknowledge your complaint within 30 days and respond once our review is complete. If you are not satisfied with our response, you have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk/make-a-complaint or by phone on 0303 123 1113.
We may update this notice from time to time to reflect changes in our services or in data protection law. This page was last updated in July 2026.
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